Store Policies

Pre-orders:

If we don’t have a bike in stock. We’ll order it for you.

Making larger orders saves us on shipping, so we’re ready to cut you in on the deal. Help us fill out a shipment by pre-ordering any cargo or electric bike and get $150 in store credit, redeemable immediately on parts, labor and accessories.

Return policy:

10% restocking fee, waived if bike is exchanged for another bike of equal or greater value. Bike must be in original condition as sold. Additional fee charged for any scratches or wear that reduce resale value.

Time limit is 30 days from date of purchase.

No returns on locks unless defective. No returns on combo locks if you forgot to write down the combination.